FAQ
How long does order processing take?
Orders are generally processed within 1–3 business days.
How long does shipping take?
Estimated transit time is 15–30 business days after the order ships. Delivery times are estimates and may vary.
Will I receive tracking information?
When tracking information is available, we will send it to the email address used at checkout.
What is your return window?
You may request a return within 30 calendar days after receiving your order. Contact service@luvtixo.com before sending anything back.
When will I receive my refund?
After a return is approved, refunds are generally processed within 5–10 business days. Your bank or payment provider may need additional time to post the funds.
What if my item arrives damaged or incorrect?
Email service@luvtixo.com with your order number and clear photos so we can review the issue.
Which payment methods can I use?
Available payment methods are displayed at checkout. Payment authorization is handled by the relevant payment provider.
How can I contact customer service?
Email service@luvtixo.com or call +1 9294511308. Please include your order number for order-related questions.
How can I make a privacy request?
Email service@luvtixo.com and describe your request. We may need to verify your identity before responding.